CitizenOne is a complete and user-friendly record-keeping system tailored for the social and healthcare sectors. The system integrates all necessary features into one platform, making daily operations and administration easy and efficient. Here’s an overview of CitizenOne’s key features:
Daily Overview
CitizenOne opens with a “Daily Overview,” where users can quickly see their own and citizens’ daily events, the latest journal notes, and medication overviews. This creates a clear overview of the day’s tasks and ensures that nothing is overlooked in daily routines.
Citizens
This section allows you to manage all relevant information about each citizen. It includes journal notes, medication overviews, financial management, contact details, etc., enabling you to maintain an up-to-date profile for each citizen. This ensures that all staff members can access the necessary data when required.
My Calendar
Employees can plan and get an overview of their own tasks and meetings. The calendar helps balance daily routines with long-term goals, ensuring that no important tasks or appointments are forgotten.
Shift Planning
CitizenOne’s shift planning feature makes it easy to assign shifts and manage staffing. Here, management can get an overview of available employees and ensure that all necessary roles are covered. The feature provides both structure and transparency in task distribution. Additionally, management can offer shifts on days when staffing is lacking.
Employees
Under “Employees,” management can create and manage employee profiles and access their tasks, shifts, and contact details. This creates structure and makes it easier to assign the right employees to specific tasks.
Chat
CitizenOne includes an integrated chat function that allows employees to communicate securely and quickly about citizens’ needs. The messaging system is GDPR-compliant, ensuring that sensitive information remains protected.
Procedures and Protocols
CitizenOne includes a module for procedures and protocols, where all important guidelines and processes are stored. This ensures that employees are always up to date and can follow standardized procedures.
Documents and Forms
With the document and form management features, employees can easily access and save important documents such as agreements and permissions. All files are stored securely and can be quickly retrieved when needed, saving time and ensuring that all paperwork is in order. Additionally, forms can be created for use in team meetings.
Bulletin Board
The bulletin board functions as a digital noticeboard where management can share updates and news. The feature ensures that employees always have access to relevant information, and important messages can be highlighted for extra attention.
Medication and Journal Management
CitizenOne’s medication and journal modules allow for detailed management of citizens medication and record-keeping. The medication module provides an overview of dosages and schedules, while the journal module makes it easy to record and update notes on citizens’ conditions. Both modules are secure and easy to use.
Check-In and Check-Out
Employees can check in and out directly in the system, allowing management to track staffing and ensure that all tasks are covered. This feature enhances both security and transparency during the workday.
App Integration
CitizenOne supports integration with third-party apps, allowing for extended functionality as needed. This ensures the system can scale and adapt to specific requirements.
In Summary
CitizenOne is designed to make daily life easier for the social and healthcare sectors. With features ranging from record-keeping and shift planning to medication management and chat, CitizenOne provides an effective, secure, and structured solution for daily administration and communication.